THE POSITION

The Office Assistant provides reception and clerical assistance to TNDC’s Annex Office staff. This position is full-time (40 hours per week), non-exempt.

KEY RESPONSIBILITIES

1. Operate main switchboard. Answer phones, direct calls and take accurate messages.
2. Maintain directory for all staff.
3. Greet guests and applicants.
4. Track resident/applicant complaints to resolution.
5. Provide applicants with accurate, up-to-date information on TNDC vacancies, buildings, application process, referral to other agencies, etc.
6. Update the Occupancy Hotline and distribute marketing materials for TNDC housing.
7. Maintain and receive applications for employment.
8. Act as key operator for office equipment, train staff in the use of office equipment, work with service representatives to solve technical problems.
9. Provide administrative support to the Departments of Property Management, Asset Management, Accounting and Human Resources and other departmental staff in conjunction with the PM Administrative Assistant.
10. Responsible for providing general office areas, conference rooms and the kitchen with supplies.
11. Process invoices for central office Property Management vendors.
12. Responsible for processing supply orders from the properties.
13. Familiarize yourself with personnel, the various departments at TNDC and their function.
14. Other Duties as assigned.

REQUIRED SKILLS

• Ability to read, write and communicate in English.
• Accurate typing (min. 40 wpm). Intermediate level skills in MS Word, MS Excel & MS Access.
• Pleasant demeanor, friendly, outgoing, possessing patience, a sense of humor and great interpersonal skills.
• Ability and willingness to work with a diverse, low-income populations.
• Ability and willingness to work with people of diverse social, economic and ethnic backgrounds.
• Strong organizational skills, attention to detail, and ability to multi-task.
• Pleasant demeanor. 
• Ability to function in stressful situations.
• Familiarity of the Tenderloin Neighborhood.

MINIMUM QUALIFICATIONS

• Associate Degree and one year of general office experience; or
• High School Diploma and three years of general office experience.

PREFERRED QUALIFICATIONS

• Bi-lingual in Spanish, Cantonese, Tagalog or Vietnamese.

SALARY
$11.50 - $13.25 an hour (DOE), plus excellent benefits package.

APPLICATION PROCESS
Submit cover letter and resume to: Human Resources, TNDC, 215 Taylor Street, San Francisco, CA 94102 – Annex on the subject line. E-mail to jobs@tndc.org and reference Office Assistant or fax to 415-776-3952.

ABOUT TNDC
Founded in 1981, TNDC is a private, non-profit housing corporation that serves the Tenderloin and Western Addition neighborhoods. We own and operate 30 affordable housing buildings serving 3,000 tenants in the Tenderloin and adjacent neighborhoods... and with 11 projects in our housing development pipeline, we will make over 1,250 affordable units available for homeless and extremely low-income San Franciscans in the next few years.

TNDC is an Equal Opportunity Employer