Facilities Manager – Property Management

Position: Facilities Manager
Department: Property Management
Location: San Francisco, CA
Work Hours: 40 hours/week
Status: Exempt
Salary: $67,500 – $90,000/year (DOE) + Excellent Benefits
Opening Date: September 27, 2013

How to apply: To view the full description and apply please click the following link or copy- paste this link on browser. https://home2.eease.adp.com/recruit/?id=8762262


Under the supervision of the Director of Property Management, the Facilities Manager is part of the five-member Property Management Core Team, and supervises a staff of three people. TNDC currently owns and manages 31 affordable properties. The Facilities Manager is responsible for ensuring that TNDC’s properties are maintained in high quality, that physical standards are set and met, and that all federal and local laws and regulations are complied with.


Staff Supervision and Leadership

  • Directly supervise Capital Improvements Project Manager, Sustainability Manager, and Assistant Facilities Manager.
  • Establish competencies and success criteria for each position directly supervised, and for all maintenance and custodial positions. Participate directly in hiring site-level maintenance staff as needed• Oversee the training of new and existing employees on product and equipment use, technique and safety
  • Acts as a resource for building maintenance in responding to building emergencies, including after-hours, as needed
  • Provide facilities systems expertise and design recommendations to Housing Development in the areas of building rehabilitation and new construction.
  • Lead successful achievement of sustainability goals, ensuring that all activities related to the sustainability (greening) program are accomplished – from feasibility analysis, prioritization, and completion of change efforts.
  • Assure compliance with Cal-OSHA and other state and federal requirements for workplace safety and accident reporting
  • Co-Chair Safety Group with Human Resources staff and create a safety protocol for new hires and existing staff.

Property Standards

  • Conduct annual Facilities Assessments for each property to determine capital need prioritization
  • Assure compliance with all applicable federal and local laws and regulations, including local building codes, OSHA standards, and the Americans with Disabilities Act (ADA) requirements
  • Develop and maintain physical quality standards for the portfolio
  • Develop inspection protocols to ensure quality standards are maintained
  • Develop and maintain Operation & Maintenance policies and procedures
  • Work with Asset Management to assure that Capital Needs Assessments are completed as needed
  • Develop, maintain and oversee completion of preventative maintenance plans, and emergency preparedness plans, for each property
  • Provide subject-matter expertise for TNDC staff, and external partners and investors
  • Conduct annual commercial space inspections in partnership with commercial management agent, make recommendations, and oversee repairs and tenant improvements

Financial Results

  • Assure that capital improvement budgets exist for each property and are updated annually
  • Assure that recommended capital items are included in the annual budgeting process
  • Assist in preparation of the annual budget and make recommendation for maintenance expenses by reviewing annual financials with DPM
  • Assure that high-level capital projects are completed with quality while achieving cost savings.
  • Oversee economies of scale to achieve cost savings for facility projects
  • Oversee major building systems replacements and repairs and complex maintenance issues, from diagnosis through scope of work and completion
  • Identify alternative methods of repairs and negotiate contracts to achieve cost savings.


TNDC expects all employees to embody the organization’s values, which are as follows:

  • Integrity: We strive for candor, respect and honesty. We seek to stand as a model of ethical behavior.
  • Excellence: We continue to push ourselves to improve and produce high quality work.
  • Diversity: We treat all people with respect and believe that different experiences and perspectives add value.
  • Collaboration: We enhance our impact b working together and with others. We create partnerships, solicit and respond to input, and share our knowledge.
  • Equity: We strive for economic and social justice for all people, especially those with limited power and resources.


  • Demonstrated leadership, management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage supervisees and other staff, as well as outside contractors
  • Ability to professionally represent facilities information to diverse customers including tenants, investors, regulatory and municipal representatives, and other stakeholders.
  • Ability to inform and lead change efforts
  • Ability to communicate positions clearly and respectfully, particularly to those with limited expertise in facilities
  • Ability to listen actively to colleagues with the goal of reaching agreement within the department or cross-departmentally
  • Knowledge of building systems including: structural systems, building envelope/exteriors, utilities, heating and cooling, emergency systems, elevators
  • Thorough knowledge of “best practices” in multifamily building maintenance, repair, and unit turnover
  • Knowledge of landlord-tenant law and procedures
  • Strong and effective writing and organizational skills.


  • 5 years of residential maintenance or related building experience.
  • 3 years of supervisory experience.
  • Advanced knowledge of building systems.
  • High school graduate.
  • Computer literate with experience in Microsoft Word & Excel and Outlook.


  • College degree.
  • Credential or license in the fields of construction, architecture, or facilities management.
  • Experience with facilities database system.
  • Advanced plumbing, electrical and carpentry skills.
  • Valid California drivers’ license and a motor vehicle report that matches TNDC’s insurer’s minimum guidelines.
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